Retrive password function is not working.

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LittleVexy
Posts: 1
Joined: Fri Jun 16, 2006 4:09 am

Retrive password function is not working.

Post by LittleVexy »

I think I forgot my password. Atleast it doesn't work for me anymore. Or I may have just forgot it... Damn "keep me always logged in" button >.< I was always logged in, and thus didn't typed my password for this website in a long time...

Anyway. I clicked retrive password, and it tells me the email has been send.

Problem is... I been trying to retrive my password for over 2 weeks now. And I never receive an email from anidb...

Please help.. T.T
PetriW
AniDB Staff
Posts: 1522
Joined: Sat May 24, 2003 2:34 pm

Post by PetriW »

Most likely it's that:
a) You specified the wrong e-mail adress when signing up.
b) Your spam filter is blocking the e-mail.

Try creating a new account with an e-mail adress without a spam filter and see if you can get a reminder to it.
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